"Every Himalayan Artisan creation is made to endure — but should you need to return a piece, we make the process clear, fair, and respectful of the craftsmanship it represents."

Returns Policy
Returns accepted within 14 days of delivery for unused, uninstalled items in original condition and packaging.

Custom or made-to-order items are non-returnable unless defective or damaged.

Return shipping costs are the responsibility of the sender.

A 20% rehandling and restocking fee applies to all approved returns.

Original shipping charges are non-refundable.

Refunds are processed within 7–14 business days of return approval.

Damaged or defective items will be replaced or refunded at no cost.

To start a return: Email returns@himalayanartisan.co with your order number, reason, and photos (if applicable).